Dishing Out Success: A Deep Dive into Foodservice Sales with Scott Tomes, CRO of Bongards Creameries
In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Scott Tomes, CRO of Bongards Creameries. Scott shares his remarkable journey in the food service industry, starting as a division manager at Schwann's. Today, he is a trailblazer in the industry, leading Bongard's to new heights of success. Scott discusses the challenges he faced, the strategies he implemented, and the valuable lessons he learned along the way. He also talks about the value of perseverance, leadership, and building strong relationships in the food service industry.
Quotes
- “In today's competitive environment, you have to compete. But what is going to set you apart? That service level. The attention to detail. It's that relationship.” -Scott Tomes [09:22]
- “I don't want to put myself on a pedestal, but I tell my kids if you can pick up the phone, talk to someone as a human being and a person, you're going to already outflank 75% of your competition. I really believe that.” -Scott Tomes [29:02]
TIMESTAMPS
03:26 Scott's journey and role as a strike force division manager
13:19 Varied sales training programs in food companies
15:19 Lack of young talent in the food industry
22:17 Techniques for hiring brokers and finding manufacturers
28:04 Advice for aspiring chief revenue officers: Never stop learning
34:11 COVID's impact on the food service industry
38:41 Encouraging respect and open-mindedness in the industry
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